Lean Six Sigma in Sales - Yin Yang -

This book is dedicated to Lean Six Sigma (L6S) as well as Sales process development professionals. Over the past several years Ive personally experienced that one of the biggest reasons for Lean Six Sigma methods not being widely deployed in sales environment is the lack of common language between these two stakeholder groups. This triggered an idea to collect my thoughts in a book, or rather a dictionary, and thus share the benefits also to a wider audience. By adoption of these ~20 comparisons (which takes you 30-60min), youve already taken a major step forward. Youre ready to move ahead with your L6S sales improvement initiative with the right mindset. Solution Selling vs. L6S sales Waste vs. opportunity Mitigate vs. elaborate VoC=VoB vs. VoCVoB Red vs Blue Ocean Manual vs. automated data Our company vs. competition High vs. low confidence level Standardize vs. improvise Lost vs. won Backward vs. forward Large/medium vs. small L6S vs. sales training Satisfaction vs. conversion Theory vs. handson (SIPOC) Own vs. customer process Process vs. customer adherence Pareto vs. (80/20)n Root cause of issues vs. success FMEA vs. SMEA 100% vs. 200% Lean Six Sigma (L6S) evolution is facing probably its biggest discontinuity, when applications are extending towards sales environment. This book sets the basics for a common language and mindset to bring together Lean Six Sigma and Sales professionals across the World, regardless of the industry and size of your company. These two distinguished stakeholder groups are coming from different environment, they have different education and mindset (even genes) and thus speaking the same language becomes the most critical success factor for driving L6S in sales environment (i.e. Yin Yang ).

Antti Leijala, Licentiate of Science (Technology) Antti has 20 years of international management experience and a true passion to help his wide network in the areas of sales, entrepreneurship, and change. He is an entrepreneur, educator / trainer, consultant, author, and one of the few Lean sales experts globally. LinkedIn: https://www.linkedin.com/in/anttileijala/ YouTube: www.ultraleanbusiness.com/youtube UltraLeanBusiness Oy Ltd is Antti Leijala's company helping businesses with sales, entrepreneurship, problem-solving, and innovations. Our customer promise is 'The revolution of business growth'. www.ultraleanbusiness.com.